Hospitality turnover rates are 2 to 3 times higher than other industries which makes sourcing the right talent at the right time all the more important. With Cornerstone, quickly find qualified people and retain valued employees with development that leads to workplace satisfaction and dramatically improved customer service levels.
Increase profitability by investing in your people.
In the hospitality space, customer experience is everything. Because staff turnover rates are high, quickly recruiting and developing right-fit people is crucial for a positive customer service. Cornerstone for Hospitality is based on real, successful client experiences, where staff understand the bigger picture and how they fit in. Give recruiters tools to quickly fill positions with right-fit people. Stay compliant and ahead of all regulatory changes. Encourage employee retention with development opportunities and incentives. Ensure everyone feels personally motivated and tie individual goals to the bigger picture: stellar customer service. Deliver brand consistency with a robust, highly configurable solution.
Do all this with Cornerstone, and more:
- Provide a simple way for recruiters to manage hospitality-centric high turnover issues.
- Deliver amazing customer experience through a focus on employee development.
- Support compliance with continually changing regulations and consumer protection acts.
- Support store and location continuity by identifying regional & district leaders and developing them early.
Modern, tailored training boosts employee performance and supports organizational goals.
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